In my research about ethics, it is stated that ethics is a branch of study dealing with what is the proper course of action for man. Without it, our actions would be random and aimless. In our class in Values and Ethics in Information Technology, we have learned a little about business ethics, that it is a set of beliefs about right and wrong behaviour, ethical behaviour conforms to generally accepted social norms and that this is important in many fields especially in a company, school, and offices or in general, in business.
I will discuss some of my research and
learning in regards to ethics and according to our instructor, these are also
some of the objectives or help towards learning further about our subject in Values and ethics in Information Technology.
Business Ethics in corporations are a very important academia
that deals with the public image of the firm, which decides the future of a
firm's products or services. Business ethics also determine the trust factor
that public have in a corporate, based on which future investments are
initiated. In addition to this, corporations are interested in fostering good
business ethics. According to an article, fostering a good relationship through
practicing good business ethics is important today; probably even more so than
at any time previously. Screwing your customer base to profiteer from the
financial worlds bad practices isn't any way to do this. In fact, when a
customer feels that this is being done to them, or worse, when they can
actually prove it, means they simply won't be returning customers. That’s why,
a certain company needs to have ethical decision making. Ethical Decision
Making is an important aspect that ensures
that all companies not only meet but continue to perform at the highest ethical
level without leaving any room for laxity. But there are these people who just
abuse the power of information technology. Reason for this is that some trends
have increased the risk of using information technology unethically. Example of
these trends are there are too many people who
don't want to think, for example researching about something for their school
project or just for an information that they just want to get quick answers
from other people resulting to posting something on the web that are not facts
but merely unreliable. In my own opinion, that’s why they have these unethical
actions because they just want to make fun.
Under ethics is
the moral code, which is a set of
rules. It establishes boundaries of generally accepted behavior. In my own
understanding, this is to free a society from immoral actions meaning that
there are some acts that is moral that of a doer and not to the person who
witness the actions of the doer. A perfect example to this that is related to
Information Technology is a true incident about two IT Professionals whom are
hired to work for a certain school and are tasked to remove or heal virus from
a professor’s computer. And these two IT Professionals detected nude pictures
of girls that are just teenagers. They reported this to the police. But according
to the professor, it is private that’s why it is not unethical act to have
those pictures. Ethics also speaks about morality. Morality is a social convention about right and wrong and is
widely shared. For me, it means that as an IT Professional, you must know what
is proper and improper for you and to others especially to your co-worker,
employer, customer and etc. These may vary by age, cultural group, ethnic
background, religion, and gender and it can affect a person’s morality through these
variations. Others that are under ethics are virtues, vices, and value system. Virtues are habits that incline people to do what is
acceptable. Examples of
virtues are hard work, perseverance, honesty, integrity, compassion,
generosity, courage, etc. Vices are habits of unacceptable behavior. In Catholic moral theology, a vice is a state
of habitual sin that interferes with a person's freedom to choose his or her
own actions. And lastly, a value
system, which is a scheme of moral values.
In
our subject about Values and Ethics in
Information Technology, we have also discussed about the importance of integrity. It is stated in our lessons
that it is a cornerstone of ethical behavior. According to many, integrity is
the core quality of a successful and happy life. Having integrity means being
totally honest and truthful in every part of your life. By making the
commitment to become a totally honest person, you will be doing more to ensure
your success and happiness in life than anything else you can ever do. People
with integrity will act in accordance with a personal code of principles. For
me, this means that a person has its own principles which he or she can
distinguish what’s right from wrong because of integrity. To add, a person with
integrity has always extended to all people the same respect and consideration
that it desires. It means that, that if you do good to others, you will receive
the same from them. And lastly, people with integrity are applying the same
moral standards in all situations. Meaning, that wherever and whatever a person
is in a situation, he acts morally according to his own principles because of
integrity.
All too often we hear people say that business is evil and a
major cause of the many problems of society. Unfortunately, that statement is
true in all too frequent cases. That doesn't mean, however, that all business
is bad. A few bad apples can spoil an entire barrel. Such is the case in the
business world where a few dishonest and uncaring people make all business
people look bad. This speaks about Ethics in the
Business World (Article Source: www.blogbusinessworld.blogspot.com/2006/05/business-ethics-change-world.html). According to our
lessons in our subject, ethics raised to business agenda because of risks
associated w/ increased inappropriate behavior. This is true to maintain the
good reputation not just in a business or pertaining to their employees but in
the whole nation. Furthermore, risk is the product of multiplying the
likelihood of an event by the impact of its occurrence. In my opinion, talking
about risk, it is necessary to be experience by a company and its employees.
But through the help of ethics, the risk encountered will be solved
immediately. Last thing we have discussed about Ethics in the Business World is that pertaining to risk, it have
increased due to Globalization and heightened vigilance by employees,
shareholders, and regulatory agencies.
Business today
in many countries is fast gaining a reputation for bad business ethics. Some
businesses today are seen by many struggling families as gouges. Costs to run a
business today in Australia have risen considerably but so many small to large
businesses haven't explained the rising costs very well to their customers. By
not explaining the rising costs to their customers they certainly aren't
fostering good relations with their client base (Article Source: http://EzineArticles.com/5388150). In
accordance with our subject lessons, the reason why fostering good business is important in order to gain the goodwill of the community, to create an organization that operates
consistently, to produce good
business, to protect the organization
and its employees from legal action, and to avoid unfavorable publicity. To elaborate these, for example in gaining the goodwill of the community, making contributions to charitable
organizations and nonprofit institutions is one great technique to develop
one’s business because as we know, goodwill can make it easier for corporations
to conduct business. Another, for example in creating an organization that operates consistently, operating with honesty, integrity, staying
true to corporate principles, in accordance to standards of ethical conduct,
and other business values will definitely make a company’s stability stable.
Another is about producing good business,
for example, produce safe and effective
products can really mean good business. To add about protecting the organization and its employees from legal actions, for
a real scenario example, fines for criminal violations can be lowered by up to
80 percent if the organization has implemented an ethics management program and cooperate with authorities. And
lastly, in avoiding unfavorable publicity,
of course a company has its public reputation and it strongly influences value of its stock, how consumers regard
products and services, degree of oversight received from government agencies
and amount of support and cooperation received from business partners.
When
company executives behave unethically, that behavior often ends up in the news.
While most companies have ethics policies, they don't necessarily enforce or
even follow them. By incorporating ethics into the very heart of the business and
reinforcing the idea of ethical behavior, businesses can run efficiently,
legally and ethically (Article Source: http://www.ehow.com/how_6860392_improve-corporate-ethics.html).
It’s true that nowadays risks of unethical behavior are increasing and
improvement of business ethics is becoming more important. There are means in
improving corporate ethics examples are appointing
a corporate ethics officer, having ethical
standards set by board of directors, establishing a corporate code of ethics,
conducting social audits, requiring employees to take ethics training,
including ethical criteria in employee appraisals, when good ethics result in
short-term losses and creating an ethical work environment. In elaborating
this ways of improving corporate ethics for example in appointing a corporate ethics officer, a corporate ethics is defined as an ethical conduct, legal compliance
and corporate social responsibility. A corporate
ethics officer is well-respected and a senior-level manager, he/she
provides vision and direction in the area of business conduct, and he/she tries
to establish an environment that encourages ethical decision making. In complex
to having ethical standards that is set
by the board of directors, the board
is the one who is responsible for supervising management team and the directors of company are expected to conduct
themselves according to the highest standards of personal and professional
integrity, set standard for company-wide ethical conduct and ensure compliance
with laws and regulations. And lastly about establishing a corporate code of ethics, Code of ethics is a statement that highlights an organization’s key
ethical issues. In our class, our instructor gave an example about Intel’s Code of Conduct and these are: 1.) Intel conducts business with honesty and integrity, 2.) Intel follows the
letter and spirit of the law, 3.) Intel employees treat each other fairly, 4.)
Intel employees act in the best interests of Intel and avoid conflicts of
interest, and 5.) Intel employees protect the company’s assets and reputation. About
conducting social audits, a social audit identifies ethical lapses
committed in the past, reviews how well it is meeting its ethical and social
responsibility goals, and sets directives for avoiding similar missteps in the
future. Also about, requiring employees
to take ethics training, it is merely important because comprehensive
ethics education program encourages employees to act responsibly and ethically.
Another one is the including the Ethical
Criteria employee appraisals, this method is about having an evaluation for
the performance of each employee if an employee treat others fairly with
respect, accepting personal accountability and many more basis. About the
method, when good ethics result in
short-term losses, this means that operating ethically does not always
guarantee business success. Lastly, about creating
an ethical work environment, explains that good employees sometimes make
bad ethical choices, may be encouraged to do “whatever it takes” to get the job
done, and employees must have a knowledgeable and potent resource available to
discuss perceived unethical practices. By following these methods, you'll be better prepared to handle judgments and
decision-making that come up every day in the mortgage and real estate
business. And you will ensure that you have done everything possible to make
sure that your reputation, the most important component of your business, is
firmly established.
Unethical
behavior in the workplace, whether by management or employees, is detrimental
to a good working environment.
How management can affect employees’ ethical behavior? Managers should take the ethical high road at every juncture, but the sad truth is that management often points to the bottom line to justify their bad behavior. Employees, on the other hand, may feel justified in cutting corners and fudging on important issues, blaming their unethical behavior on the pressure to perform (Article Source:http://www.ehow.com/info_8247861_unethical-behavior-management-employees-workplace.html).
How management can affect employees’ ethical behavior? Managers should take the ethical high road at every juncture, but the sad truth is that management often points to the bottom line to justify their bad behavior. Employees, on the other hand, may feel justified in cutting corners and fudging on important issues, blaming their unethical behavior on the pressure to perform (Article Source:http://www.ehow.com/info_8247861_unethical-behavior-management-employees-workplace.html).
In our class, we learned also
the 7 steps to ethical decision making.
These are getting the facts, identify stakeholders and their positions,
consider the consequences of a decision,
weigh various guidelines and principles,
develop and evaluate options, review a decision and evaluate the results of a decision.
In relation of ethics to information technology, it is vital nowadays to study ethics
about information technology because many public concerns related to IT are
affecting the society these days. Examples of these are e-mail and internet
access monitoring, peer-to-peer networks violation of copyright, unsolicited
e-mail, hackers and identify theft, plagiarism, cookies and spyware.